Terrible customer service with unqualified representatives. Products are not made by them so the quality is based on the manufacturer, but their customer service representatives are untrained and uneducated.
Re to owner: there is no resolution from your company. I've called your company multiple times before, asking if I can exchange an item because one of your sales reps recommended me the wrong item (even though I provided multiple pictures of the item and the door for it to be installed on), but your reps denied me of an exchange.
Terrible customer service with unqualified representatives
Terrible customer service with unqualified representatives. Products are not made by them so the quality is based on the manufacturer, but their customer service representatives are untrained and uneducated.
Re to owner: there is no resolution from your company. I've called your company multiple times before, asking if I can exchange an item because one of your sales reps recommended me the wrong item (even though I provided multiple pictures of the item and the door for it to be installed on), but your reps denied me of an exchange.
Submitted on Google by J T